FREQUENTLY ASKED QUESTIONS

Please find answers to frequently asked questions about our Main Beach Gold Coast accommodation below. If you can’t find an answer to your question, don’t hesitate in leaving an online query with our friendly customer service team here.

Booking & Check-In

Information about bookings, payments and check-in.

What time is check-in and check-out?

2.00pm check in and 10.00am check out

Do you require a security bond upon check-in?

A credit card (no debit cards) along with photo ID is required at check in. At the discretion of management a cash bond maybe substituted in place of a credit card.

Is after hours check-in available?

Yes

Can I have a late check-out?

For an additional fee

When do I have to pay a deposit?

At time of booking

What are the reception hours?

9.00 to 5.00 – Monday to Friday

9.00 to 12.00 Saturday

9.00 to 11.00 Sunday and public holidays

Can I book theme park tickets at reception?

Yes

Services & Facilities FAQ’s

General information about our accommodation services and on-site facilities.

 

Is there Internet or WiFi access available?

Yes

What facilities do you have?

Indoor heated pool, outdoor pool, BBQ, amusements room, tennis court, gym.

Is there car parking available?

Yes, reserved security access underground parking.

Is all linen provided?

Yes

How often are the rooms serviced?

Every 8 days

Is the pool heated?

Yes

Location FAQ’s

General information about our location.

What shops are in the building?

7/11

Subway

Beaches Cafe

How close is Surfers Paradise & Broadbeach?

15 minutes to Surfers.

Are there shops or restaurants nearby?

Yes, Tedder Avenue street of restaurants.

Is there public transport nearby?

Yes

What local attractions are in the area?

The Spit

Sea World

Fish market

Beach

Where can I buy groceries locally?

Mini market within 5 minutes walk

Special Offers

BOOK DIRECT & SAVE UP TO 30%

Receive the best rates available when booking direct!

Central Location

Ocean Views

Free WiFi